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Phone:+81(3)3582-0111
Phone:+81(3)3582-0111
The OkuraPrestige
The OkuraHeritage
FineDining
2-10-4 Toranomon, Minato-ku, Tokyo 105-0001, Japan
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  • Resumption of Membership System Sign-up and Sign-in Functions

Resumption of Membership System Sign-up and Sign-in Functions

We sincerely apologize for the extended maintenance period and any significant inconvenience this may have caused to our One Harmony members.
Most membership services that had been temporarily suspended have resumed as of May 19, 2026, with some exceptions.

Services Now Available:

  • Member Account Sign-in
  • Reservations at Member Exclusive Rates after Sign-in
  • Stay Award Redemption (complimentary stays using points)
  • New Membership Registration

Services Temporarily Unavailable:

  • Online Point Redemption (including exchange for Okura Nikko Hotels Gift Checks, etc.)

We remain committed to improving our systems and services to provide you with better experience. Thank you for your continued loyalty to One Harmony.