One Harmony Membership

  • One Harmony
  • Program Rules

One Harmony is a unique membership program that rewards you when you stay at Okura Hotels & Resorts, Nikko Hotels International or Hotel JAL City. No matter where you go in Japan or overseas, you can earn points and enjoy special services, benefits and awards — with no membership or annual fees. Welcome to a new world of hospitality and value. Welcome to One Harmony.

About One Harmony

Earn Points

Points are earned each time you enjoy the facilities or services of a participating hotel, restaurant or bar. (Exclude tax and service charges.)

  • Points may be calculated differently subject to the hotel, facility or plan/package.
  • Points are earned only for reservation through Okura Nikko Hotels Reservation Center, official websites or directly with a participating hotel.
  • Please provide your Membership Number when making hotel reservations and present your Member Card at check-in. At restaurants and bars, present your Member Card when settling the bill.
  • At hotels out side Japan, points are calculated at local exchange rates.
  • Certain hotels in the group do not participate in the program.
  • Points are not earned for payment of the Shopping Arcades.
  • Points cannot be credited for payments prior to membership enrollment.

Status Upgrades

Status Upgrades (January-December Cycle)
Members will be invited as a Loyal Member or an Exclusive Member based on the total points or eligible room nights earned during the year.

  • The upgraded membership status is valid for 1 year.
  • Eligible room nights can earn for hotel stays reserved through travel agency. Please present your membership card at the time of check-in.
  • If the points or eligible room nights you earn during a status evaluation period exceed the minimum required to become a Loyal or Exclusive Member, the excess points or eligible room nights can now be carried forward to the following evaluation period.

Bonus Points

Loyal Members and Exclusive Members will earn bonus points.

  • In addition to bonus points, Loyal Members and Exclusive Members will receive Stay Coupons and other benefits.

Point Validity

Your accumulated points are valid for up to 3 years and 1 month. Points are valid from the time earned and expire 25 months after January 1 of the following year, at the end of January.

Redeem your One Harmony Points

Pay by Points (Stay / Restaurant & Bar)

You can pay by your One Harmony points.

  • 400points ¥500

Stay Awards (1 night / 1 room for 2 guests)

Stay for free at a room of your choice.

  • 10,000 points Standard
  • 15,000 points Superior

Room Upgrade Awards(1 night / 1 room)

Upgrade for free to a higher room category.

  • 1,000 points Standard ⇒ Superior
  • 4,000 points Superior  ⇒ Deluxe

※Room Upgrade Awards are applicable only to hotel stays reserved through Okura Nikko Hotels Reservation Center or directly with a participating hotel.
Exclusions apply to some hotel packages. Please inquire for more details.

Breakfast Awards

Enjoy a complimentary breakfast at The Dining Café.
(2,000 points/per person)

  • For children between the ages of 6 and 12, the buffet is 1,100 points.

Membership Benefits

Hotel Okura Tokyo offers special benefits.


One Harmony OfficeTEL: +81(3)3224-6617
9:30-18:00(only on weekdays)