The Okura Tokyo has been involved in the social development by offering high quality facilities and services. We will devise a new action plan and contribute to create a better society.

Approach to environmental protection

Energy Conservation and a Comfortable Environment in Parallel

  • ・As a mixed-use facility with a hotel, offices, and an art museum, efficient energy coordination corresponding to the peak usage times of each use and thorough use of waste heat
    (Centralization of the facility’s heat sources, introduction of a large heat storage tank, utilization of kitchen drainage water and the core generation system’s waste heat, optimal facility operation via BEMS*) * Building Energy Management System
  • ・Active introduction of energy-saving equipment
    (LED lighting, lighting with human sensors, computer-linked air conditioning setback controls, heat exchange of outside air and exhaust air, air conditioner air volume control, etc.)
  • ・Thorough implementation of energy-saving measures
    (fine temperature settings, air conditioning and lighting automatically switching off when unused)
  • ・Use of Low-E insulated glazing (building exterior), installation of water-saving equipment (washbasins, toilets)
  • ・Proactive use of domestically produced wood and thinned wood (395.01㎥ used)

Introduce relaxing, green areas a greening policy

  • ・Consideration of wind flow in selection and arrangement of trees to create cool spots
  • ・Maintenance of a large park and green space corresponding to half the site area
  • ・Prepare 2,500㎡ on the east side of the site as Minato City Edomizaka Park, and hand it over to Minato City
  • ・Create a garden of over 5,000㎡ on the north side, and open it to the general public

Reducing Plastic Waste

  • ・Working on a plan to reduce plastic waste by setting a target of 15% reduction in the weight of specified plastic provided per guest in FY2022 compared to FY2021
  • ・Switching straws, glass caps, and cutlery served in Chef’s Garden from plastic to paper and wood
  • ・Switching to 100% recycled PET bottles for mineral water served in guest rooms and Okura Fitness & Spa
  • ・In-room coffee-fresh containers and plastic umbrella bags replaced with biomass plastic ones
  • ・Adoption of products that use less plastic in containers for dishwashing detergents

Reduction of waste

  • ・Containers for shampoo and other products in guest rooms of The Okura Prestige Tower contain 40% recycled plastic
  • ・Beverages other than mineral water in the minibar are provided in bottles and cans
  • ・The bags lining trash cans in guest rooms contain 25% limestone, a product that reduces the use of petroleum-derived resin by up to 34% compared to conventional petroleum-derived plastic bags
  • ・Recommendation of taking home used amenities including shampoo and conditioner
  • ・Recycling of paper guest room card key holders into paper boxes for amenity packaging
  • ・Response to individual requests from guests staying for consecutive nights to change sheets and towels
  • ・Adoption of reusable Japanese wrapping cloth, furoshiki, to wrap the original white bread “Kaede” available for sale at Chef’s Garden
  • ・Recycling of paper, reduction of pamphlets and paper usage, efforts to expand use of recycled paper, and promotion of digitization of all forms and documents
  • Silverware used for many years with meticulous maintenance
  • ・Reuse of furnishings from the previous Main Building, even after reconstruction
  • ・Sharing food among restaurants in the hotel to reduce food loss
  • ・Utilizing a food waste disposal machine that breaks down food waste into water and carbon dioxide on the spot, without transporting or burning it

Use of environmentally and socially friendly products

  • ・Lead-free glasses used in banquet halls
  • ・International Fairtrade-certified coffee served in some of the hotel’s restaurants
  • ・Rainforest Alliance-certified coffee served in some of the hotel’s banquet rooms
  • ・Serving Okura Beef raised on a designated ranch to contribute to ensuring sustainable production and consumption through waste-free consumption and transparent agricultural production process management

Cooperation with and participation in the local community

Support events hosted by the local government.

  • ・Participation in local events
    Shiba District Clean Campaign 2012 - present
    Nishikubo Hachiman Shrine Festival 2012 - present
  • ・Volunteer activities
    Tokyo Metropolitan Mental Disability Sports Exchange Meeting 2006 - 2018

Comfortable city plan with a high level of safety

Ensure building earthquake resistance to prevent building collapse even in the event of a massive earthquake that occurs once every few hundred years.
Achieve high earthquake resistance through the introduction of an efficient structure plan and vibration damping devices.

Secure necessary utilities in an emergency (for over 72 hours)

  • ・Emergency power generator: 3,500kVA × 1 unit + an oil tank with 72 hours worth of oil
  • ・Introduction of highly earthquake resistant medium-pressure gas piping and CGS (930kW × 2 units)
  • ・Installation of a well water filtration device as a water source
  • ・Secure well water, rainwater, heat storage tank water, and pool water as sources of water for miscellaneous uses (7 days worth)
  • ・Equip with an emergency drainage tank (sufficient for 7 days use) in preparation for damage to the sewage main
  • ・Purchase and stockpile drinking water, emergency food, simple toilets, portable chargers, blankets, etc.

Approach to better working environment

Childcare leave and time shortening work

Set up a “help line” for our employees

Utilization of diverse human resources

Initiatives for safety and security

Conducting disaster drills

Safety and security first

  • ・Holding food hygiene management committee meetings, measures against food poisoning, and thorough hygiene management guidance

Enhancement of safety by each individual

  • ・International certification for infectious disease countermeasures; acquired 2021 GBAC STAR certification
  • ・Regular holding of emergency medical care training, maintaining qualified personnel at 80%